NCPEA - National Committee for the Prevention of Elder Abuse
Elder Care

Interagency Coordination

Why is interagency coordination necessary to stop elder abuse?

Because victims have diverse and multiple needs, it's unlikely that any single agency can provide everything that's needed to stop abuse and treat its effects. Some clients need services from several agencies. If services are not well coordinated, clients may have difficulty negotiating the complex service network, "fall between the cracks," fail to receive the help they need, and/or be subjected to unnecessary delays, frustration, trauma, and intrusion into their lives. On the other hand, when services are well coordinated, it reduces the need for multiple interviews, which, in turn, cuts down on trauma and inconvenience for clients and reduces wasteful overlap and duplication.

How can communities improve coordination?

The following tools and techniques can help agencies work together: