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American Association of Retired Persons (AARP)

The American Association of Retired Persons is the nation's leading organization for people over the age of 50. Several of its divisions have services or special programs related to elder abuse. These include the Fraud Fighters Program Kit, Abused Elders or Older Battered Women? Report on the AARP Forum, and Survey of Services for Older Battered. AARP also assists communities interested in setting up money management and volunteer guardianship programs.


AARP 601 E Street, N.W.
Washington, DC 20049
Telephone: (202) 434-AARP

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American Prosecutors Research Institute

The American Prosecutors Research Institute was established in 1984 by the Board of Directors of the National District Attorneys Association to provide practical and direct services to prosecutors and allied professionals. The staff of APRI includes experienced prosecutors who can provide information concerning the prosecution of cases involving elderly victims and refer callers to local prosecutors with expertise in elder abuse.


APRI Crimes Against the Family Division
99 Canal Center Plaza, Suite 510
Alexander, VA 22314
Telephone: (703) 549-4253
Fax: (703) 836-3195

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Clearinghouse on Abuse and Neglect of the Elderly (CANE)

The Clearinghouse on Abuse and Neglect of the Elderly (CANE), operated by the College of Human Resources of the University of Delaware operates the Clearinghouse on Abuse and Neglect of the Elderly (CANE), is the nation's largest and most utilized computerized collection of elder abuse materials and resources. Using over 100 keywords, it produces annotated bibliographies for professionals and the public. Computerized searches of over 3,000 holdings are conducted for $5.00-$10.00 per search, which includes handling and postage charges. Searches are usually conducted within 48 hours after receiving requests.


Karen Stein, Ph.D., Director
College of Human Resources
University of Delaware
Newark, DE 19716
Telephone: (302) 831-3525
Fax: (302) 831-6081

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Commission on Legal Problems of the Elderly/American Bar Association

The Commission on Legal Problems of the Elderly, operates NCEA's listserve, which provides a 24-hour, 7-days-a-week on-line connection to others working on elder abuse issues. Subscribers send email questions, announcements, or discussion topics to the listserve; their message are automatically distributed by email to all others on the subscribers list. Anyone can reply and every subscriber sees all the messages (unless they choose to email privately.) This listserve is for practitioners, administrators, educators, health professionals, researchers, law enforcement, advocates, the legal professions and policy makers. It's easy to subscribe by contacting the list manager by email: Subscription requests must include each potential subscriber's name, e-mail address, profession, and a statement explaining their interest in elder abuse issues. The Commission also monitors and examines state laws on elder abuse and has produced the following publications:


Elder Abuse in the State Courts: Three Curricula for Judges and Court Staff (1997). Contains three interdisciplinary curricula, a Conferees' Manual and bibliography, templates for overhead transparencies, sample hypotheticals and evaluation questionnaires, and resource information for use in training judges and court staff about elder abuse and domestic violence in later life. A very limited number of free copies are available from the Commission for distribution to persons/organizations that will use the curricula for the purpose for which it was intended. To request a copy of the curricula manual, contact the Commission to provide an explanation of why you would like to receive the book.

Recommended Guidelines for State Courts Handling Cases Involving Elder Abuse (1996, 164 pp). Provides 29 recommendations drawn from experts in the field. Also includes over 100 pages of charts describing states' statutes related to protective services, institutional abuse, long-term care ombudsman programs, and criminal abuse.

For more information or to order materials, contact:
The American Bar Association Commission on Legal Problems of the Elderly
1800 M Street, N.W.
Washington D.C. 20036-5886
Phone: (202) 331-2297
Fax: (202) 331-2220

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Goldman Institute on Aging/ San Francisco Consortium for Elder Abuse Prevention (partner in the National Center on Elder Abuse)

The San Francisco Consortium is a coalition of agencies that have formally agreed to work together to improve San Francisco's professional response to abuse. In addition, the Consortium is a resource to communities across the United States, providing training, consultation, technical assistance, and materials. The GIOA has produced the following publications:


Victims' Rights and Services: Assisting Elderly Crime Victims (1999, 29 pp) $15.00. As more cases of elder abuse are prosecuted, it is critical for advocates and service providers who work with the elderly to understand victims' rights and special needs. This manual is intended to increase service providers' understanding of how crime affects victims' emotional and service needs.

Prosecution and Protection: Understanding the Criminal Justice System's Role in Preventing Elder Abuse (1998, 26 pp) $15.00. This manual is designed to demystify the criminal justice system for health and social service professionals who work with the elderly and to encourage them to participate more fully in the criminal justice process.

Communities Uniting: Volunteers in Elder Abuse Prevention (1997, 24 pp) $15.00. This manual describes some of the contributions volunteers are currently making in the field of elder abuse prevention, recommends issues to consider in determining the need for volunteers, presents the fundamentals of volunteer management, describes available resources, and offers sample materials and tips from existing programs.

Domestic Violence and the Elderly: a Cross Training Curriculum in Elder Abuse and Domestic Violence. (1998). $15.00 This is a training curriculum for service providers in both aging and domestic violence to train them on issues around older battered women. It includes basic information on domestic violence, sexual assault, elder abuse, and aging. While this curriculum was developed for the San Francisco community, it can be easily adapted for other communities.

Serving the Older Battered Woman: A Conference Planning Guide (1997, 59 pp + appendices). $28.00. This guide to planning and conducting a conference for community professionals from the fields of aging, domestic violence, law enforcement, health care, and legal services provides instruction in:

  • Introducing both domestic violence and elder abuse
  • The interface between domestic violence and elder abuse
  • Conducting interdisciplinary workshops
  • Developing a "blueprint" for serving older battered women

Financial Abuse of the Elderly (1996, 28 pp). $15.00. Of all forms of elder abuse, financial exploitation may be the most difficult to grasp because the problem itself is poorly defined. Evaluating whether or not financial abuse has occurred often involves complex and subjective determinations. This manual provides an overview of the problem, describes the challenges it poses, and profiles promising intervention strategies.

Older Battered Women: Integrating Aging and Domestic Violence Services (1996, 28 pp). $15.00. For many years elderly battered women have fallen between the cracks of the elder abuse and domestic violence systems. This manual, intended for domestic violence advocates and service providers who work with the elderly, takes a step toward rectifying the situation by describing the service needs of the older battered woman and profiling innovative programs around the country. It also provides a general introduction to domestic violence.

Building Partnerships: A Guide to Developing Coalitions, Interagency Agreements and Teams in the Field of Elder Abuse (1995, 24 pp) $15.00. This guide provides practical advice in how to promote partnerships among those who share a common interest in protecting the health, safety, property, and civil liberties of the elderly.

To Reach Beyond Our Grasp: A Community Outreach Guide for Professionals in the Field of Elder Abuse (1995, 20 pp). $15.00. This manual looks at culture, tradition, values, and language to understand the mistreatment of elders in a broader and increasingly diverse community.

For more information, or to order materials, contact:
The San Francisco Consortium for Elder Abuse Prevention
Institute on Aging
2700 Geary Boulevard San Francisco, CA 94118
(415) 447-1989, X513

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National Adult Protective Services Administrators (NAAPSA)

The National Adult Protective Services Administrators (NAPSA) is a membership organization established in the mid-1980s. Its mission is to improve the quality and availability of services for disabled and at-risk adults and elderly persons who are abused, neglected, or exploited, and other vulnerable adults who are unable to protect their own interests. This is accomplished through advocacy at the national level and by assisting state and local administrators secure technical assistance, develop resources, and educate the public and legislative bodies about the needs of dependent adults. Membership is available to APS administrators at the state and local level and their staff; administrators of public agencies and organizations that exhibits an interest in APS and the objectives of NAPSA; and agencies involved in the provision of APS or interested in the objectives of NAPSA.Membership benefits include a newsletter, membership directory, and an annual conference.

NAPSA has produced the following publications:


A National Study of Self-Neglecting Adult Protective Services Clients.(1991, 30 pp). National Association of Adult Protective Service Administrators. Includes information collected from 30 states, profiles self-neglecting clients referred to APS, and includes a discussion implications.

Adult Protective Services Compilation of Workload Studies and Caseload Data (1997, 9 pp). National Association of Adult Protective Service Administrators. Data from 26 APS programs. Provides recommended caseloads, current average caseloads, and average length of time APS cases are open, as well as a list of state contacts.

Report by the Adult Services Task Force on the Perspective of the States on a Federal Adult Protective Services Statute (1995, 143 pp). National Association of Adult Protective Service Administrators. Includes APS eligibility issues, services to be included in a model federal APS statute, service access and reporting issues, service delivery and coordination issues, funding and administration, and survey respondents. Forty-seven states and the District of Columbia participated in the survey.

A National Study of Involuntary Protective Services to Adult Protective Services Clients (1993, 42 pp):This study presents information derived from 42 states on providing protective services without the consent of the client. The survey found that although most states have the ability to provide involuntary services, over 90% of APS clients consent to services.

For more information or to purchase materials, contact:
National Adult Protective Services Association (NAPSA)
Joanne Otto, Executive Director
1900 13th Street
Suite 303
Boulder, CO 80302
Phone: (720) 565-0906
Fax: (720) 565-0438

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National Association of Bunco Investigators (NABI)

The National Association of Bunco Investigators, Inc. is a non-profit organization of law enforcement and associated professionals dedicated to the investigation and apprehension of con artists and transient criminals. Members have developed extensive knowledge in the investigation of Bunco crimes, which include pigeon drops, bank examiner schemes, sweetheart scams, etc. NABI facilitates the continuous exchange of information by publishing a bulletin, which provides up to date information on criminals. It also provides a forum for the dissemination of information on suspects wanted by law enforcement agencies around the country. To date, the information disseminated through NABI has helped in the identification of over 2,000 criminal suspects.


For more information, contact:
P.O. Box 287
Maryland Line, MD 21105

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National Association of State Units on Aging

NASUA serves as lead agency in the National Center on Elder Abuse (see produces and disseminates information on domestic and institutional elder abuse, publishes a monthly newsletter, and operates a website, which includes basic information, a publications list, frequently asked questions, and linkages to NCEA partners and other organizations involved in elder abuse prevention. NASUA has produced the following materials:

  • Fact Sheets
    • Types of abuse in domestic settings
    • Trends in abuse in domestic settings
    • Reporting abuse in domestic settings
    • Older battered women fact sheet
  • Institutional Abuse Training Resources (1998, 4 pp). Annotated bibliography of elder abuse training resources (including videos and training manuals) relevant to professionals and paraprofessionals working in institutional settings.
  • States Keep the Dream Alive: Elder Rights and Minority Initiatives (1997, 142 pp). Thirty-three states' three most effective and/or important legislative and programmatic elder rights and minority efforts.
  • Structure and Utilization of Adult Abuse Registries in Selected States (1997, 57 pp). Discusses scope, due process, employers' checking mandates, registry management, and issues and ideas related to adult abuse registries, using examples from nine states. Appendices include some sample forms.
  • Summaries of the Statistical Data on Elder Abuse in Domestic Settings for FY95 and FY96 (1997, 33 pp)
  • Getting Out...The Word (1994 to 1998, 23 pp) Set of nine elder abuse public education "tip sheets" covering: how to deal with media requests to interview a victim; linking elder abuse education efforts to current events; peer resources; radio PSAs; domestic violence awareness month; dealing with television reporters; communicating accessibly; handling public appearances; and using roleplays.
  • Elder Abuse and State Courts (Teleconference Report) (1996, 29 pp)
  • Elder Abuse Registries (Teleconference Report) (1995, 11 pp)
  • Addressing Elder Abuse with American Indian Tribes (Teleconference Report) (1995, 17 pp)
  • Confidentiality Dilemmas (Roundtable Discussion) (1994, 11 pp)
  • Training Bankers about Financial Exploitation (Teleconference Report) (1994, 5 pp) Joining the Anti-Violence/Family Violence Campaigns (Teleconference Report) (1994, 8 pp) Training Law Enforcement Professionals about Elder Abuse (Teleconference report) (1994, 6 pp)
  • Elder Abuse: Questions and Answers -- An Information Guide for Professionals and Concerned Citizens (1996 [sixth edition], 28 pp) This publication is designed to help professionals working with older people to enhance their awareness of the problem of abuse, neglect and exploitation of America's elderly. It provides basic information in a question and answer format, including: the origins, causes and incidence of elder abuse on both the national and state levels; victim and perpetrator characteristics; and an explanation of the services available to victims, families and at-risk elders. This publication was originally developed and printed under grant #90-AM-0332 from the Administration on Aging to the American Public Welfare Association. Also available in Spanish.
  • Inventory of Elder Abuse Coordination Projects (1995, approx. 100 pp). Indexed descriptions of 57 elder abuse coordination projects, including agencies involved, project dates, problem the project was designed to address, goals and target audience(s), activities, and contact person.
  • Elder Abuse Video Resources: A Guide for Training and Education (1995, 107 pp). This guide is a resource for staff training and public education on elder abuse. It provides a listing of videos reviewed by Center staff up to Spring of 1995. The descriptions contain a summary of the content, suggested target audience(s), format, length, price and information about where and how to obtain the video.
  • Elder Abuse Training Priorities: Targets, Opportunities, and Strategies: Highlights of a National Survey and Recommendations of Two Expert Panels (1993, 130 pp). Results and recommendations resulting from a survey of 101 elder abuse and legal services professionals and 166 "related professionals" such as physicians, law enforcement officers, and bankers) of their elder abuse training needs.
  • NARCEA Exchange FrontLine articles
    • 2a: Interviewing Sexual Abuse Victims with Developmental Disabilities (1991)
    • 2b: Banks and Their Responsibilities to Report Financial Exploitation (1991)
    • 2c: Working with Abuse Victims with Developmental Disabilities (1991)
    • 2d: Legal Authorities for APS Practice (1990)
    • 2e: Financial Abuse and Legal Assistance (1990)
    • 2f: Networking with Physicians (1990)
    • 2g: Working with the Criminal Justice System (1990)
    • 2h: Assessment and Intervention (1989)
  • "The Vexing Problem of Elder Abuse," Public Welfare (1988, 44 pp). A feature issue of Public Welfare, the Journal of the American Public Welfare Association, this compilation of articles examines the problem of elder abuse and neglect from the diverse perspectives of practitioners, law makers and the academic community. It includes a retrospective of national elder abuse policy evolution (up to 1988) and compares some of the important issues in the elder abuse field with those in child abuse. The inherent tensions between individual rights and societal responsibility for protection of vulnerable persons is discussed.

    National Association of State Units on Aging
    1225 I Street, N.W., Suite 725
    Washington, D.C. 20005
    Telephone: (202) 898-2578

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National Center for Victims of Crime

The National Center for Victims of Crime is resource and advocacy center for victims of crime. Among the issues the center has advocated for is greater attention to victims of financial crime and abuse. The Center's affiliate Bar Association provides referrals to attorneys with expertise in representing crime victims. They also provide training and assistance to lawyers including access to a computerized database of over 11,000 civil appellate cases and court decisions concerning crime victims, a network of expert witnesses and consultants, and two publications--Crime Liability Monthly and the Victim Advocate.


For more information, contact:
National Center for Victims of Crime
2111 Wilson Blvd. Suite 300
Arlington, VA 22201
Phone: (703) 276-2880
Fax: (703) 276-2889

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National Center on Elder Abuse (NCEA)

The National Center on Elder Abuse was established in 1993 to provide information, data, and expertise to federal, state and local agencies, professionals, and the public. It is operated as a partnership between six organizations, with the National Association of State Units on Aging (NASUA) serving as the lead agency. Other partners in NCEA include the National Committee for the Prevention of Elder Abuse (NCPEA); the Clearinghouse on Abuse and Neglect of the Elderly (CANE), operated by the College of Human Resources of the University of Delaware; the San Francisco Consortium for Elder Abuse Prevention at the Goldman Institute on Aging; the National Association of Adult Protective Service Administrators; and the Commission on Legal Problems of the Elderly of the American Bar Association. See sections on individual partners for more information.


National Center on Elder Abuse
1225 I Street, N.W., Suite 725
Washington, D.C. 20005
Telephone: (202) 898-2578

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The National Clearinghouse on Domestic Violence in Later Life

Operated by the Wisconsin Coalition Against Domestic Violence, this resource center provides materials and technical assistance on domestic violence in later life. Among the publications they produce, are the following:


Elder Abuse (including domestic violence in later life): Potential Legal Remedies. This booklet provides information about potential criminal justice and civil actions to assist victims of elder abuse and the professionals that work with them.

Elder Abuse, Neglect, and Family Violence: A Guide for Health Care Professionals. Provides general information about elder abuse, a flow chart to respond to suspected abuse, and specific tips on what health care providers can do. It lists common signs and symptoms, answers commonly asked questions, and identifies interventions.

Safety Planning for Victims of Domestic Abuse. A brochure for domestic abuse victims of any age who may be abused by or afraid of their spouse/partner; boy/girlfriend; adult child or other family member. It provides instruction in planning for safety in advance of potentially dangerous situations.

Financial Safety Planning for Older Women. This publication addresses the financial obstacles that prevent battered older women from leaving abusive relationships and how to overcome those obstacles.

Developing Services for Older Abuse Women A Guide for Domestic Abuse Programs (1997). This publication, intended for domestic violence advocates, describes the special service needs of battered older women.

For more information and instructions in how to order publications, contact:
The Wisconsin Coalition Against Domestic Violence
307 South Paterson, Suite #1
Madison, WI 53703
Email: (Subject line: NCALL)

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National Organization of Triads, Inc (NATI)

National Association of Triads, Inc. (NATI) provides advice, support, technical assistance, and training to local Triads. Created in 1988 as a partnership between the American Association of Retired Persons (AARP), the International Association of Chiefs of Police (IACP), and the National Sheriffs' Association (NSA), Triad is a network of local programs that promote collaboration between senior volunteers and law enforcement. At present, approximately 730 counties have Triads. Local Triads are overseen by Salt (Senior and Law Enforcement Together) councils, which plan activities and programs to address local needs. NATI hosts training events and a national conference, manages a speaker's bureau, and produces a quarterly newsletter. It distributes guidebooks, information packets, and an informational video on how to get started.


For more information, contact:
1450 Duke Street
Alexandria, VA 22314
Phone: 800-424-7827
Fax: 703-519-8567

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National Long Term Care Ombudsman Resource Center

The National Long Term Care Ombudsman Resource Center supports the development and operation of long-term care ombudsman programs across the country through technical assistance, consultation, and information dissemination. It also facilitates communication about timely issues, program needs, and resources among state ombudsman programs and assists states in promoting public awareness about ombudsman programs.


National Long Term Care Ombudsman Resource Center
c/o National Citizen's Coalition for Nursing Home Reform
1424 16th Street NW, Suite 202
Washington, DC 20036
Telephone: (202) 332-2275
Fax: (202) 332-2949

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